Terms of Service

Terms & Conditions

Welcome to Vehicle Health. By accessing our website, mobile application, or using any of our inspection services, you agree to comply with these Terms & Conditions. Please read them carefully before using our platform.

Effective Date

01 August 2026

Version

Version 1.0

Terms & Conditions

Acceptance of Terms

By accessing or using Vehicle Health, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

User Account

Users must provide accurate, complete and up-to-date information while creating an account. You are responsible for maintaining the confidentiality of your login credentials.

Buyer Responsibilities

Buyers should provide correct vehicle details, inspection location and appointment information. False or misleading information may result in cancellation of the inspection request.

Mechanic Responsibilities

Certified mechanics are expected to perform inspections professionally, provide accurate observations and follow Vehicle Health inspection standards.

Platform Rules

Users must not misuse the platform, interfere with system operations, attempt unauthorized access or use the platform for unlawful activities.

Prohibited Activities

Spam, fraud, fake inspection requests, abusive behaviour, uploading malicious files or attempting to manipulate inspection results are strictly prohibited.

Compliance

By continuing to use Vehicle Health, you agree to comply with all applicable laws, regulations and these Terms & Conditions at all times.

Payments, Cancellation & Refund

Vehicle Health provides secure payment options for inspections, mechanic registration and future marketplace services. Please review our payment, cancellation and refund policies before booking.

Inspection Fee

Inspection charges are displayed before booking. Buyers can pay online through supported payment gateways or pay by cash if the selected mechanic offers that option.

Mechanic Registration

Mechanic registration fees are determined by the platform administrator and may be charged as one-time, monthly, quarterly or yearly plans.

Secure Payments

Online payments are processed through trusted payment gateway providers. Vehicle Health does not store complete card or banking information.

Cancellation Policy

Inspection requests may be cancelled before the mechanic begins the inspection. Cancellation eligibility may vary depending on booking status.

Refund Policy

Approved refunds, where applicable, will be processed using the original payment method within the applicable processing period of the payment provider.

Payment Records

Users can view payment history, invoices and transaction details from their dashboard whenever such features are available on the platform.

Disclaimer & Limitation of Liability

Vehicle Health provides an independent vehicle inspection platform. While every effort is made to ensure accurate inspections, users should carefully review all reports before making financial decisions.

Vehicle Inspection

Inspection reports represent the condition of the vehicle only at the time of inspection. Future wear, accidental damage or mechanical failure cannot be predicted.

Certificate Disclaimer

The Vehicle Health Certificate is an inspection report based on visual observations and available testing. It is not a legal ownership certificate or manufacturer warranty.

Purchase Decision

The final decision to purchase or sell any vehicle remains solely with the buyer and seller. Vehicle Health provides information to assist, not replace, personal judgment.

Mechanic Responsibility

Certified mechanics are responsible for preparing inspection reports honestly and professionally. Vehicle Health may review complaints but cannot guarantee individual mechanic performance.

Platform Availability

We strive to keep our website and mobile application available at all times. However, maintenance, upgrades or technical issues may occasionally interrupt services.

Limitation of Liability

To the maximum extent permitted by law, Vehicle Health shall not be liable for indirect, incidental or consequential losses arising from the use of our platform, inspection reports or related services.

Important Notice

Vehicle Health acts as an independent inspection platform connecting buyers with verified mechanics. We encourage every buyer to review inspection reports carefully, verify vehicle documents independently and make informed decisions before completing any purchase. Future vehicle marketplace services will also remain subject to these Terms & Conditions and any additional policies published by Vehicle Health.

Additional Legal Information

These provisions explain ownership of our content, applicable laws, policy updates and how you can contact Vehicle Health regarding any legal or service-related concerns.

Intellectual Property

All website content, logos, graphics, software, inspection formats, reports and branding are the intellectual property of Vehicle Health unless otherwise stated. Unauthorized copying, reproduction or commercial use is prohibited.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts.

Changes to Terms

Vehicle Health reserves the right to modify these Terms & Conditions at any time. Updated versions will become effective immediately after publication on the website.

Contact Us

If you have any questions regarding these Terms & Conditions, our inspection services or your account, please contact our support team through the Contact Us page.

Agreement

By creating an account, submitting an inspection request or using any Vehicle Health service, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

Future Services

Vehicle Health may introduce additional services including used car buying, selling, dealer partnerships and marketplace features. Such services may be governed by supplementary policies when launched.

Need More Information?

If you have any questions about these Terms & Conditions or require clarification regarding our inspection services, payments, certificates or future marketplace features, our support team will be happy to assist you.

Contact Vehicle Health